What clients say, with their names on it.
Our reviews live where we cannot edit them: our Google Business Profile and our Clutch profile. This page carries only quotes a named client has approved in writing, which is why it is short, and why we would rather send you to the sources below than to a wall of anonymous praise.
Named, approved, and checkable.
How we collect and publish feedback
We ask for feedback at two moments: 30 days after a launch, and at the end of the first year of a retainer. The question is deliberately blunt, what nearly stopped you working with us, and what changed your mind?, because the useful answers are never the ones that fit on a badge.
Nothing gets published until the person has seen the exact wording and confirmed it in writing, with their name, role and company. We do not paraphrase, we do not stitch two sentences together, and we do not run anonymous quotes: an unattributed testimonial tells you nothing you could verify, and Google agrees, self-serving review markup without a named source is ineligible for rich results, so we do not emit it either.
If you want to talk to a current client before signing, ask. We will introduce you to one in a comparable market, and we will not sit on the call.
Where to check us, independently
A page of quotes we picked ourselves is the weakest kind of evidence there is. Here is stronger evidence, in roughly the order we would trust it:
- The work itself. Our case studies name the client, the problem, what we changed, and what happened to the numbers afterwards.
- Clutch. Reviews on our Clutch profile are collected by Clutch, not by us. They phone the client and write it up themselves, and we never see it first.
- Google. Reviews on our Google Business Profile are left directly by clients. We cannot edit them and we do not ask for them in exchange for anything.
- Longevity. Several of the businesses we work with have been with us for more than eight years. Nobody renews an agency for eight years out of politeness.
We have been building for the web since 2013, from a head office in Noida with a client office in Corpus Christi and delivery cover for New Zealand and Australia. That is the whole company: 26 services, one in-house team, no subcontracting.
About the feedback on this page.
Why are there so few testimonials here?
Because we only publish what a client has approved in writing, with their name on it. Written permission takes far longer to get than a quote does, and several of our largest clients are under NDAs that stop them being named at all. Reviews we cannot control are on our Google and Clutch profiles instead, which is the better place to read them anyway.
Can we speak to one of your clients before we sign?
Yes. Tell us your industry and market and we will introduce you to a client in a comparable situation, usually within two working days. We do not brief them first and we do not join the call unless you want us there.
Do you use review markup or star ratings on this page?
Only when a quote is attributed to a named person and carries a rating the client actually gave. Self-serving review markup is against Google's structured data guidelines and cannot earn rich results, so unattributed quotes are rendered as plain text with no schema at all.
Do you pay for reviews or offer discounts for them?
No. No discounts, no gift vouchers, no reciprocal reviews. A review you paid for is worth exactly what you paid for it, and platforms remove them anyway.
What if a client had a bad experience?
It has happened. When a project has gone wrong we have re-scoped it at our cost or refunded the stage. If you want to know how we handled a specific failure, ask on the call, we will tell you what happened rather than pretending it never has.
Give us something worth quoting.
Tell us what is not working. If we can fix it, we will tell you how and what it costs. If we are the wrong people, we will say that too.